Day 1
5 September 2022
Delegates arrive at the hotel to register and check in ahead of the afternoon formalities. Hotel check in guarantee from 3pm.
Recent years have been a catalyst for rising consumer expectations of being able to research and buy in the channels of their choosing. In response, many brands have transformed their commerce models to drive growth and deliver a more audience-first customer experience (CX).
In order to create effective D2C experiences, brands must leverage the power of their audiences and deepen those connections.
Brightcove, the trusted streaming technology company will share how platforms and brands across the globe are creating live and on-demand content to deliver a value-exchange with audiences - from attraction and engagement, through to conversion, education and loyalty.
Networkers make their way to the Ballroom to check-in and find their tables for Business Connect with first meeting starting at 3.00pm sharp.
Delegates can use this time to refresh, check-in with work and explore the surroundings.
In this opening keynote, Alison Tilling, Chief Strategy Officer of global brand and customer experience agency VMLY&R, will aim to answer that very question.
Marketing has always been driven by technology and a love of change, but now more than ever, we need to combine that with an understanding of humanity, behaviour and culture to develop a great future for our industry.
Full of insights, ideas and a bit of AI in action, Ali will explore how brands can avoid irrelevance and instead be part of writing a better future.
Welcome Dinner | Brought to you by TikToK
Join us for our first dinner of the Summit in the Ballroom.