Dr. Paige Williams is a leadership expert, author, and PhD in Organisational Behaviour who helps leaders and teams thrive in times of change. With a background in neuroscience, psychology, and business leadership, she translates complex ideas into practical strategies that create real impact. In her keynote, Exceptional: Leading, Living, and Learning in the Decade of Disruption, Paige will explore what it takes to rise above uncertainty, break through limitations, and turn disruption into opportunity. Expect smart insights, real-world examples, and actionable takeaways to help you lead with confidence in a world that won’t stop changing.
Greg Merrill is a strategist, innovator, and entrepreneur who has spent his career at the intersection of technology, business, and human performance. As Nike’s former Global Head of Digital Transformation, he led high-impact initiatives across product creation, supply chain, digital marketing, and consumer experiences—driving growth and innovation at every step. In his keynote, The Disrupted & Decentralised Future of Commerce, Greg will explore how brands and retailers must rethink their entire value creation engine to stay competitive. From embracing decentralisation and creator-led business models to leveraging data and technology for speed and personalisation, he’ll break down what it takes to thrive in a rapidly evolving commerce landscape. Expect smart insights, bold ideas, and a fresh perspective on the future of business.
Anthony Mittelmark is a strategic innovator and technology leader with a track record of driving billion-dollar transformations across Australia’s tech landscape. From leading AI-driven retail solutions as Fujitsu Australia’s CTO to pioneering strategic partnerships at PwC, he’s helped businesses stay ahead of the curve in an era of rapid digital change. In his keynote, Mind to Machine: When AI Agents Hijack Human Intent, Anthony will explore how AI-powered shopping agents are reshaping consumer behavior. As these agents take on the heavy lifting—understanding needs, finding the best options, and executing purchases—retailers must rethink how they operate. He’ll unpack what businesses need to do to stay relevant, from making product data "agent-readable" to automating real-time inventory and returns. The future of commerce isn’t about better shopping interfaces—it’s about understanding and delivering on consumer intent.
Angela Ward is an accomplished retail executive with over 18 years of experience across international markets, specializing in omni-channel customer experiences and aligning digital strategy with business objectives.
Throughout her career, Angela has led the digital strategy for several brands, including EziBuy, Harvey Norman, and Rodd & Gunn. As Executive General Manager of Digital and E-commerce for Rodd & Gunn, she leads the global digital strategy to enhance customer experience and build brand loyalty.
Angela is a knowledgeable digital marketing expert with a passion for delivering exceptional customer experiences and staying up-to-date with the latest trends and technologies, including personalized shopping experiences, data-driven customer insights, and paid media advertising. With her proven leadership and strategic skills, Angela has a track record of driving growth and innovation in the retail sector.
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