Retail Summit 30 - 2 May 2025
Gold Coast | Australia
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Introducing our 2025 Keynote Speakers

Dr. Paige Williams

Speaker, Author & PhD in Organisational Behaviour

Dr. Paige Williams is a leadership expert, author, and PhD in Organisational Behaviour who helps leaders and teams thrive in times of change. With a background in neuroscience, psychology, and business leadership, she translates complex ideas into practical strategies that create real impact. In her keynote, Exceptional: Leading, Living, and Learning in the Decade of Disruption, Paige will explore what it takes to rise above uncertainty, break through limitations, and turn disruption into opportunity. Expect smart insights, real-world examples, and actionable takeaways to help you lead with confidence in a world that won’t stop changing.

Greg Merrill

Former Global Head of Digital Transformation at Nike

Greg Merrill is a strategist, innovator, and entrepreneur who has spent his career at the intersection of technology, business, and human performance. As Nike’s former Global Head of Digital Transformation, he led high-impact initiatives across product creation, supply chain, digital marketing, and consumer experiences—driving growth and innovation at every step. In his keynote, The Disrupted & Decentralised Future of Commerce, Greg will explore how brands and retailers must rethink their entire value creation engine to stay competitive. From embracing decentralisation and creator-led business models to leveraging data and technology for speed and personalisation, he’ll break down what it takes to thrive in a rapidly evolving commerce landscape. Expect smart insights, bold ideas, and a fresh perspective on the future of business.

Anthony Mittelmark

Strategic Innovation Consultant & Fractional CTO

Anthony Mittelmark is a strategic innovator and technology leader with a track record of driving billion-dollar transformations across Australia’s tech landscape. From leading AI-driven retail solutions as Fujitsu Australia’s CTO to pioneering strategic partnerships at PwC, he’s helped businesses stay ahead of the curve in an era of rapid digital change. In his keynote, Mind to Machine: When AI Agents Hijack Human Intent, Anthony will explore how AI-powered shopping agents are reshaping consumer behavior. As these agents take on the heavy lifting—understanding needs, finding the best options, and executing purchases—retailers must rethink how they operate. He’ll unpack what businesses need to do to stay relevant, from making product data "agent-readable" to automating real-time inventory and returns. The future of commerce isn’t about better shopping interfaces—it’s about understanding and delivering on consumer intent.



Dr. Paige Williams


Speaker, Author & PhD in Organisational Behaviour
dr. paige

Dr. Paige Williams is a speaker, author, and PhD in Organisational Behaviour.

Paige believes that leadership is the most potent leverage point in any system – team, family or workplace – to create positive change. And that we each have a capacity to lead, exceptionally, that we are yet to realise.

Her ambition is bold: to teach, inspire and encourage you to have the confidence, clarity and commitment to be the exceptional leader the world needs you to be.

Using a potent blend of neuroscience, psychology and her own extensive international business leadership experience, Paige translating complex ideas and academic research to make them real, relevant, and relatable to the work that people do every day.

The results are dramatic and measurable.

The author of five on leading well in modern times, Paige is an Honorary Fellow of the Centre for Wellbeing Science and an Associate of Melbourne Business School, Known as a leadership and culture expert she is obsessed with one question above all others: 'What does good look like?’ and suggests that answering this question requires a multifaceted, systems view of leadership in the 21st century.

In her latest book, The Leaders Ecosystem, she provides nine critical essays and insights that enable a contemporary leader to meet the challenges and leverage the opportunities of our time and lead, exceptionally.