FAQs

What does my registration include?

Content
Full access to the complete summit agenda of Keynotes,
Breakout Sessions, Roundtable discussions, plus all submitted educational takeaways from each session.

Recreational Activities
A choice of Networking activities on Day 2 of the summit.

Fuel
Full access to all sponsored dinners, breakfasts, lunches, coffee networking breaks, and networking drinks.

Accommodation
2 nights' accommodation including breakfast
What is my involvement at the event?

Your attendance for all sessions is expected. As a delegate, attending the event is your only investment as well as travelling to the resort. We require your full participation in the event during the 3 days of the summit.
What is Business Connect and how does it work?

Business Connect is a key icebreaker of the summit - it enables quick-fire introductions and targeted networking!
All delegates and networkers must select 10 meetings for a duration of 10 minutes each. All delegates have the ability to accept or decline individual meeting requests in the 3 weeks leading up to the event. You will receive a link inviting you to log in, update your profile and finalise your meetings.
We require all attendees to have their 10 meetings confirmed prior to registering onsite. To find out more about Business Connect please visit our website.
What happens during Business Connect?

This is where you’re laying the foundations for your experience at iMedia. This will be a blast! You will have 10 meetings lined up before the session starts. You will meet clever, interesting, and friendly people who are experts in what they do. Retailers/Brands stay in their seats in front of their company logo (iMedia staff will confirm your table number at the event) – whilst networkers rotate every 10 minutes – and we will supply drinks too!
How and when can I register for the networking activity?

The networking activities will take place on Day 2 of the summit from 13:30 - 17:00.
Four weeks prior to the event, you will receive an email inviting you to log in and confirm the activity of your choice. Please make sure you choose early to avoid disappointment. Please visit our website to see what exciting activities are available to you.
The networking activity of my choice shows as full, what can I do?

Unfortunately, this means the activity has reached its maximum capacity and you will need to select another option. Please email our iMedia team at info@imediasummit.com.au should you have any further questions
What is the Roundtable session and how I can register?

This popular session features selected delegates and vendors moderating 35-minute discussions on pre-selected topics. Engage in conversations about industry trends, strategies, and challenges, fostering valuable exchanges with decision-makers. Three weeks prior to the event, you will receive an email to confirm your topic choice—please select early to ensure availability. Visit our website to view available topics.
Where can I find the list of delegates?

You can access the live list of delegates and solution providers by visiting the "Who's Attending" page on the event website. Additionally, a searchable directory will be available in the Networking section of the Event App once it is live
How can I download the event app?

Two weeks prior to the event, we will provide you with instructions on how to download the app, along with your login details. Through the app, you can familiarise yourself with the agenda, view the attendee list, and begin building your network. Additionally, you will be able to complete your business connect meetings and select your preferred roundtable topics.

Please email info@imediasummit.com.au if you have any issues login in.
My app does not work, what can I do?

Please verify that you are using the correct event app tile. If you have attended a previous iMedia event, ensure that you log out of the previous event app, locate the current event on the home screen, and log in using the details provided in the email you received. Be sure to log in with your registered email and the reference number included in the iMedia email. Alternatively, delete the app and download it again on your phone. If you continue to experience issues, please contact the iMedia team at info@imediasummit.com.au for assistance.
What is the Ultimate Networker?

Be crowned the Ultimate Networker and win a fabulous prize from our sponsor. How does it work? You can collect Ultimate Networker points by simply by connecting with other delegates, rating speaker presentations and posting in our live feed - all in the app. Every day our MC will bring up the leaderboard to see who is in the running to be the winner. On closing of day 3, we will crown and give out the prize to the highest scorer.
What's my pre event checklist?

Book your flights to arrive in good time for the start of the Summit
Complete your profile on the registration page, or in the App
Select your Networking Activity
Confirm all your Business Connect meetings
Select your round table topics
Pack suitable clothes for your activity if necessary
What elements of the Summit do I need to pre register for?

Business Connect (Day 1) – Make sure to confirm all your meetings before the event. You will be able to do this 3 weeks in advance.

Networking Activity (Day 2) – Pick your favorite activity ahead of time. This opens 4 weeks before the event, giving you plenty of time secure the activity of your choice.

Roundtables – Select the roundtable you want to join via the app. This goes live 3 weeks pre-event, so go ahead and reserve your seat at the table to discuss your preferred topic!

No need to pre-book anything else for the Summit – just show up at the designated time and enjoy!
Who do I contact if I have any special dietaries?

When you complete your registration, you will have the chance to specify any special dietary requirements. If you can’t access your profile or need any help, just drop us an email at info@imediasummit.com.au – we are here to help!
Can I bring my partner/family with me?

Your partner/family member are more than welcome to share your room during the 2 nights of the Summit at no additional cost (except the additional services i.e. breakfast, in-room dining which will be charged to your room). Please note your partner/family member will not be able to attend any of the Summit's activities. Please email your request to info@imediasummit.com.au with their first and last name so we can make sure to add their details to our Summit rooming list.
What is the dress code?

The dress code is business casual smart attire. No formal dinner dress code. Please ensure to pack suitable clothing for the networking activity.
Are flights included?

Flights are not included and all attendees are required to make their own flight bookings to and from the airport. We strongly recommend to arrive the night before. If arriving on Day 1 of the event, please select a flight that arrives at the airport no later than 10.30 am.
Is my transfer to the event included?

Transfers are not provided. Please make your own way to the venue. For more information on how to get to the hotel please visit the Venue and Travel section of our website.
When should I arrive at the hotel?

Why stress about catching a flight on the morning of the event? Treat yourself to an extra night’s stay, wake up refreshed, and kick off Day 1 of iMedia with ease. Enjoy a relaxing evening, indulge in a buffet breakfast, and be fully charged for the day ahead. To book your additional night, simply contact the hotel directly. Please visit the Delegate Hub section of the website under ''Venue and Travel'' to find out how to book your extra night.

Alternatively, if you are unable to arrive the day before please make sure to arrive at the venue by 11:30am on Day 1—so you don’t miss a thing (or any lunch)!
Can I stay an extra night?

Treat yourself to an extra night’s stay, wake up refreshed, and kick off Day 1 of iMedia with ease. Enjoy a relaxing evening, indulge in a buffet breakfast, and be fully charged for the day ahead.

To book your additional night, simply contact the hotel directly. Please visit the Delegate Hub section of the website under ''Venue and Travel'' to find out how to book your extra night. The hotel is offering you a special rate valid for 3 days pre and post event dates (subject to availability).
Can I collect Hilton Honors points?

If the event is hosted at a Hilton property, you will enjoy all the Hilton Honors perks based on your membership level during your stay. However, please note that you won’t earn points for the nights of the conference. No worries though—if you’ve booked additional pre or post-event accommodation, the usual Hilton Honors points will apply.
Can I collect Marriott Bonvoy points?

If the event is hosted at a Marriott property, you will enjoy all the Marriott Bonvoy perks based on your membership level during your stay. However, please note that you won’t earn points for the nights of the conference. No worries though—if you h booked additional pre or post-event accommodation, the usual Marriott Bonvoy points will apply.
Hotel check in and check out - what do I need to know?

You will be able to check in before 11.45am. If your room is not yet ready before the normal 3pm check in time, don’t worry! We will look after you in our special dedicated Welcome Lounge with barista coffee and special treats. Please ensure to arrive early to allow enough time for your hotel check in, and be on time for the start of the lunches. Please note you wont be able to check in the hotel between 12:00 and 17:30. If you have not been able to check in before Lunch, please leave your luggage with Concierge and check in after Business Connect. Check-out time is 11.00am on Day 3.
Is the conference venue wheelchair accessible?

Yes. Please email the iMedia team to inform us info@imediasummit.com.au
Can I store my luggage at the hotel?

If your room is not ready when you check in, the hotel concierge will securely store your luggage until your room becomes available. Check out time is 11am and the hotel concierge will keep hold of your luggage until the end of the summit
What happens when I arrive onsite at registration?

Event registration will be opened from 09:00 - 11:30am. You will be required to register with one of our iMedia team members and collect your name badge. Prior to registering onsite, please have your 10 meetings booked confirmed for Business Connect as well as your roundtable topics.
Do I need to wear my name badge?

Name badges should be worn at all times during the conference over the 3 days. Please log in to your profile (provided in your registration email) and check your profile details carefully. First name, last name, position and company are printed on the name badge and appear in the app. It is important those details are correct and your profile is completed.
I can no longer attend, what should I do?

Please email our iMedia team info@imediasummit.com.au immediately to notify us. We may accept a replacement at a similar level of seniority - please note if you are an invited delegate to the Summit, any cancellation received within 4 weeks of the event start date will incur a fee of $1000.
Can I export the list of contacts from the app?

Yes you will be able to receive a CSV file. To receive all your connections at the close of the event:

1. Go into Network > Contacts

2. Press the red button that says ‘Email me my contacts’

3. An email will be sent directly to your inbox
Can iMedia share attendee contact details?

No. You will only be able to receive the contact details of the attendees you have connected with via the app.
Can I get access to the speaker presentation slides?

After the event, all attendees will be emailed a feedback survey. By completing the survey, upon completion, you will receive a link to the presentations (presentation slides will only be shared if approved by the speaker)

What you need to know to get the most out of attending iMedia Retail Summit New Zealand

What does my registration include?

What is my involvement at the event?

What is Business Connect and how does it work?

What happens during Business Connect?

How and when can I register for the networking activity?

The networking activity of my choice shows as full, what can I do?

What is the Roundtable session and how I can register?

Where can I find the list of delegates?

How can I download the event app?

My app does not work, what can I do?

What is the Ultimate Networker?

What's my pre event checklist?

What elements of the Summit do I need to pre register for?

Who do I contact if I have any special dietaries?

Can I bring my partner/family with me?

What is the dress code?

Are flights included?

Is my transfer to the event included?

When should I arrive at the hotel?

Can I stay an extra night?

Can I collect Hilton Honors points?

Can I collect Marriott Bonvoy points?

Hotel check in and check out - what do I need to know?

Is the conference venue wheelchair accessible?

Can I store my luggage at the hotel?

What happens when I arrive onsite at registration?

Do I need to wear my name badge?

I can no longer attend, what should I do?

Can I export the list of contacts from the app?

Can iMedia share attendee contact details?

Can I get access to the speaker presentation slides?

Further assistance required?

Subscribe!