Retail Summit 30 - 2 May 2025
Gold Coast | Australia
Register Your Interest In Attending iMedia Online Retail Summit Australia

 Please note that session details are subject to change and will be updated regularly.

Sign up for our newsletter to receive the latest agenda announcements and updates.

2025 Agenda

iMedia ready for an insightful exploration into the world of Commerce. Our event features engaging keynotes, interactive panels, and fireside chats led by industry experts. Discover valuable insights and actionable strategies to boost your business success.

2025 Theme: Retail Unleashed: Own the Disruption, Lead the Future

Read more about our theme here

Day 1

30 April 2025

6:30AM - 8:25AM
Breakfast
9:00AM - 12:00PM
12:15PM - 2:00PM
12:30PM - 2:00PM
2:00PM - 2:10PM
Retailers Business Connect Check-in
Retailers make their way to the Ballroom to check-in and find their tables for Business Connect.
2:10PM - 2:20PM
Networkers Business Connect Check-in
Networkers make their way to the Ballroom to check-in and find their tables for their first Business Connect meeting.
2:20PM - 2:30PM
2:30PM - 2:55PM
Leading the Charge: Retail’s Bold Path Forward
We’re at a turning point in retail, and now is the perfect time to pause and ask, “What’s next?” In this session, our speaker will share their plans for the next five years, discussing the moves they’re making to stay ahead, the challenges they’re preparing for, and how they’re embracing new technologies to navigate disruption. With insights on everything from AI to shifting consumer behaviour, this session is a must for anyone looking to understand where retail is headed and how to lead the charge.
2:55PM - 5:30PM
Business Connect

Hailed as one of the most rewarding parts of the summit, business connect involves 10 x 10 minute meetings designed to float topline objectives and explore synergies. Delegates are required to request and confirm these meetings prior to the summit.

5:30PM - 6:45PM
Free Time

Delegates can use this time to refresh, check-in with work and explore the surroundings. 

6:45PM - 7:00PM
7:00PM - 10:00PM
Welcome Dinner & Dinner Keynote

The official Welcome Dinner & networking reception held on the first night is the perfect avenue to build relationships with key conference delegates, speakers, and sponsors in a more relaxed atmosphere. 

Exceptional: Leading, Living, and Learning in the Decade of Disruption

Are You Ready for What’s Next in a World That Won’t Stop Changing?

In this era of relentless disruption, success isn’t just about staying afloat. It’s about thriving amidst change, breaking through limitations, and rising above the noise.

It’s about becoming exceptional.

Dr. Paige Williams - leadership powerhouse, rule-breaker, and expert on thriving through complexity - will show you how to lead smarter, live better, and learn faster in this fast-forward world. This keynote will empower you to rise above the chaos, step into uncertainty with confidence and transform disruption into opportunity to create something truly remarkable.

Speaker, Author & PhD in Organisational Behaviour
dr. paige

Day 3

2 May 2025

6:30AM - 9:00AM
Breakfast

Day 3 begins with breakfast and barista coffee!

9:00AM - 9:10AM
9:10AM - 9:45AM
The Retail Reset: Economic Forces and What They Mean for Your Business
As the world’s economic landscape continues to shift, what does the future hold for retail? Join an expert economist as they break down the current trends, from inflation and supply chain challenges to the rise of tech-driven consumer behavior. In this keynote, you'll get a fresh perspective on how economic changes are reshaping the retail industry, and how businesses can adapt to stay ahead in a fast-changing environment. Prepare for insights that will help you make smarter decisions in the coming years.
9:45AM - 10:10AM
10:10AM - 10:20AM
10:20AM - 10:30AM
10:30AM - 11:05AM
Retail Innovation Roundtables
Join us for a series of dynamic roundtable discussions where collaboration leads to innovation. In these 30-minute sessions, you’ll connect with industry peers to tackle common challenges, exchange success stories and explore cutting-edge strategies shaping the future of retail. Forge meaningful connections, explore best practices, and become an integral part of the retail community’s evolution.
11:05AM - 11:40AM
Coffee Break
Take a break and refuel with morning tea.
11:40AM - 11:50AM
11:50AM - 12:05PM
12:05PM - 12:40PM
The Future of Shopping: How Generational Shifts Are Redefining Retail
As retail continues to evolve, understanding the generational shifts at play is more important than ever. From the tech-savvy Gen Z to the rising influence of Gen Alpha, consumers are demanding more personalised, immersive, and socially-conscious experiences. This panel will explore how these shifts are reshaping the retail landscape, from how brands engage with younger shoppers to the ways they adapt to meet the needs of older generations. We’ll dive into how generational preferences are influencing everything from product choices to brand loyalty, and what it means for retailers looking to stay ahead. Join us for a panel discussion on how to connect with the next generation of consumers and what it takes to lead in this rapidly changing retail environment.
12:40PM - 12:50PM
12:50PM - 2:00PM

Day 2

1 May 2025

8:25AM - 8:30AM
8:30AM - 9:05AM
9:05AM - 9:30AM
9:30AM - 9:40AM
9:40AM - 9:50AM
9:50AM - 10:20AM
Coffee Break

Take a break and refuel with morning tea.

10:20AM - 10:40AM
Breakout
10:45AM - 11:05AM
Breakout
11:10AM - 11:30AM
Breakout
11:30AM - 11:45AM
Short Transition Break
11:45AM - 12:20PM
Retail Innovation Roundtables
Join us for a series of dynamic roundtable discussions where collaboration leads to innovation. In these 30-minute sessions, you’ll connect with industry peers to tackle common challenges, exchange success stories and explore cutting-edge strategies shaping the future of retail. Forge meaningful connections, explore best practices, and become an integral part of the retail community’s evolution.
12:20PM - 12:30PM
12:30PM - 12:55PM
Redefining Digital Teams in the Era of Unified Commerce
As unified commerce reshapes the retail landscape, digital teams are under the microscope like never before. With the rise of technologies like generative AI and shifting business priorities, companies are rethinking how they structure digital roles and the skills needed to stay competitive. In this session, seasoned e-commerce leaders will dive into the latest strategies for building resilient, future-proof teams, sharing insights on organisational changes, talent development, and the evolving demands of a unified commerce world.
1:00PM - 5:00PM
Activity
Pizza Academy

Get ready for more than just a cooking class—it’s a full-blown, mouth-watering Italian pizza experience! Under the expert guidance of the Pizza Masters from Salt Meats Cheese Surfers Paradise, you’ll discover the secret behind the perfect pizza dough: which flour to use, how much rest time is just right, and how to roll it to the ideal thickness (because perfect pizza is an art). Then, we’ll dive into the good stuff—sauces, toppings, and the magic that makes your pizza absolutely heavenly.

We don’t want you drooling over your pizza dough, so sip on a glass of wine/beer and graze your way through some antipasto as you wait in anticipation of your creation

By the end of the class, you’ll not only have pizza-making skills, but you’ll also discover a newfound passion for dough... who knew flour and toppings could spark such excitement?

Jet Boat

Prepare for the Gold Coast’s most exhilarating water adventure! Step aboard the ONLY jet boating experience that dives straight into high-speed thrills—no slow build-up, just instant action! Brace yourself for heart-pounding spins, tight turns, and the kind of excitement that might just have you shouting (in pure joy, naturally) as you race across the waves. Once you’ve caught your breath and dried off a bit, it’s time to unwind with drinks and canapés at a stunning waterfront location. It's the perfect blend of adrenaline and relaxation, all served with a side of scenic views!

Dress code alert: keep in casual and comfortable. Perhaps bring a set of dry clothes – just remember you are going to get wet and wild!

Pinot & Picasso

Ready to unleash your inner Picasso? Join us for a 3-hour paint and sip session at the Sheraton Grand Mirage, where you'll get to sip wine, snack on nibbles, and (attempt to) create a masterpiece. Our team of expert artists will walk you through everything from beginner brushstrokes to advanced techniques, but don’t worry—we’ll leave plenty of room for you to go rogue.

By the end of the day, even if your “abstract” art looks like a toddler’s masterpiece, you’ll still leave with something you can proudly hang on your fridge.

5:00PM - 6:30PM
Free Time
6:30PM - 10:00PM
Poolside Reception

Follow us on LinkedIn for event updates

#iMediaRSAU

Click here